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Diamond Jubilee Lecture Series




Xavier Institute of Social Service started its 60th Year celebrations with the inauguration of the new batch on the 17th of June 2015. In the next two (2) years, XISS plans to organise a series of events, conferences, competitions and other such activities so as to raise awareness about XISS and to give back to the society. In this context a series of lectures are planned which are aptly christened as “Diamond Jubilee Lecture Series”.


Mr. Saurabh Mukherjee

(Lecture #9 on 3rd August 2016)

XISS was proud to host Mr. Saurabh Mukherjee, Chief Operating Officer, Atria Convergence Technologies, Hyderabad as part of its 9th Diamond Jubilee Lecture Series Sessions on the topic of “The Art of Influencing People”. Mr. Mukherjee has had a long and illustrious career during the course of which he has held roles of diverse responsibilities.
The session held today revolved around the following:-

  1. Honing leadership skills amongst students at XISS
  2. Get the best out of every internship or job experience
  3. Dynamics of power & politics in leadership

The session gave the students a different perspective on leadership, institutional saviness and positively influencing people. He spoke about having a solid strategy execution quotient, while aligning organisational success to adaptation and coordination.

He provided us with a lot of real life examples from his career on the above issues. He also spoke about striving for transformational leadership. On the topic of leadership he also emphasised on what a leader should not do through cartoon clips and interactive images.

Lastly, he concluded his insightful talk by entrenching the idea amongst students that “It’s about business and not busyness”

A Question and Answer session followed where he very eloquently cleared all the doubts in the minds of the students and urged us to divulge in a lot of self introspection before we budding managers join the corporate world.



Mr. M. K. Verma

(Lecture #8 on 9th February 2016)

As a part of the 8th Diamond Jubilee Lecture Series, a lecture on “Role Of RBI in our Economic Development”, was organised by Xavier Institute of Social Service (XISS), Ranchi, on February 09, 2016 in an endeavour to promote the usage of the e-mode for banking transactions and shift towards a less cash and paper less economy. The programme was chaired by Shri M K Verma, Regional Director, RBI, Bihar and Jharkhand and was attended by Dr. Fr. Alexius Ekka, Director, XISS, Dr. Fr. Ranjit Toppo, Assistant Director, various HoDs & faculty members of XISS, Prof. S. R. Shauq, Dr. M.H.Ansari, Prof. A. R. Bodra, Dr. Ratnesh Chaturvedi, Prof. S.N.Singh, Dr. Amar E. Tigga, Smt. Shailaja Singh, AGM, RBI Patna and officers from Ranchi office of RBI. The programme received an audience of around 200 participants comprising of students and teachers from XISS, Ranchi.

The programme began with an introduction and welcome of address by Smt. Shailaja Singh, AGM, RBI, Patna. She gave a brief overview of the e-BAAT programme and the benefits of using alternate delivery channels for doing our day to day banking transactions. She added that the RBI has been promoting access and inclusion through payment system literacy initiatives under Electronic Banking Awareness and Training (e-BAAT) and underscored the importance of e-mode of banking for reaping the benefits of seamless, faster and convenient banking. Shri. M.K. Verma, Regional Director of Bihar and Jharkhand, RBI, thereafter, inaugurated the programme and also delivered the Keynote Address on the occasion.

In his address, Shri. Verma mentioned that he would attempt to ‘demystify’ the Reserve Bank by providing a simple account of its core and visible functions stating that as a public policy institution, we have a responsibility to communicate with people and explain to them our policies and how these policies make a difference to their lives. He said that while most people think that the only job of the RBI is to print currency, it actually performs several other functions such as monetary management, currency management, foreign exchange and reserves management, government debt management, financial regulation and supervision, apart from acting as the banker to the banks and to the Government. Financial Inclusion under the larger ambit of development has also become a very important agenda for the Reserve Bank, which distinguishes us from other central banks.

Shri Verma mentioned that technology has caused a huge revolution in banking. He said that both internet banking and mobile banking have been picking up well over the past few years. But people also have to gain confidence in e-banking before they make use of it in a big way and the banks have a big role to play in this regard. The RBI is the regulator and supervisor the payment and settlement system in the country. Safe and efficient functioning of these systems is an important pre-requisite for the proper functioning of the financial system and the efficient transmission of monetary policy. The RBI has been initiating reforms in the payment and settlement systems to ensure efficient and faster flow of funds among various constituents of the financial sector. RD informed about the development of the payment systems like ECS, EFT, NEFT and RTGS in the country and the trends in the payment systems in the country including Cheque Truncation System (CTS).

In the next part of his address Shri Verma focused on the growth of ATMs, debit cards, credit cards and e-wallets in the country. He said that mobile banking has brought the bank to the fingertips of the people allowing them anytime and anywhere banking. He explained the Do’s and Dont’s and safety features to be adopted while doing internet banking transactions, using debit cards, credit cards, etc. He added that simple steps such as registering for mobile alerts could make it easy to monitor transactions in one’s account. Further, every payment system had a certain discipline and protocol which has to be followed to safely and successfully conduct transactions. He advised the audience to get credit card statements by e-mail and SMS so they could be alerted even if they were on the move.

RD explained about the functions of the Department of Banking Supervision, mechanism of Risk-Based Supervision, on-site and off-site inspection and how the banks can also be penalised for violating RBI guidelines. He elaborated on the meaning of differentiated banking and said that the banking structure in the country would change with two new universal banks already beginning operations and in-principle license granted to 11 Payments Banks and 10 Small Finance Banks adding that the RBI is trying to instill more competition into the banking system. He explained the differences between banks and NBFCs and the Do’s and Dont’s to be followed while dealing with NBFCs. He elaborated on the role played by the NBFCs in our financial system and the regulatory and supervisory framework for the NBFCs. He concluded his address by mentioning the steps being taken by RBI to encourage greater lending by banks to the MSMEs, particularly the first generation borrowers. He mentioned that the micro enterprises faced difficulties in accessing bank funding and how the setting up of the Small Finance Banks would lead to a greater flow of fund to micro and small finance borrowers.

The programme was quite interactive with good number of queries put forth by the students which were aptly answered by Regional Director from RBI. The students and teachers of XISS, Ranchi well appreciated the initiative taken by RBI.


Mr. Suraj Chettri

(Lecture #7 on 10th October 2015)

On the occasion of the 7th Lecture of the Diamond Jubilee Lecture Series, Mr. Suraj Chettri, Regional HR, Airbus group India, gave us an insight into the changing role of the HR manager with the changing technology. Mr. Chettri is an alumnus of Xavier Institute of Social Service (XISS) and has a Post Graduate Diploma in Personnel Management (PGDPM) where he secured 3rd rank in the Class of 1991 – 1993. He is the National Representative for the Airbus Corporate Foundation in India. In 2013, Mr. Chettri was conferred with the HR Leadership Award by Asia Pacific HRM Congress and he is among the top 100 influential HR Leaders in Asia in 2015 by CHRO Forum.

He brought into focus three major areas of change which transforms the way Human Resources are managed. He talked about the changing demographics which essentially creates job opportunities for the increasing young population. Further, he talked about the world becoming flat. When the dynamics of everything around people is changing, it will definitely impact HR and we need to capture these strengths and innovations proactively. He then went on to talk about the role of HR becoming more data analytic and less data gathering. The focus should be on understanding and adding value to the data. Next, he elaborated on the changing system of learning which has transitioned from a structured to a more collaborative approach, which is characterised by an element of trust, transparency and engagement.

At Airbus India, the focus was on digitalization for the future and being prepared for any eventuality.

Citing examples of Jeffrey Preston( founder of Amazon), Jimmy Wales( founder of Wikipedia) and Mark Zuckerberg( founder of Facebook), he opined that today learning has shifted from classrooms to online learning , however this transformation in learning is not due to the change in technology rather, it is the learner who changes the technology. In his lecture, he stated that knowledge on any subject is increasing twofold every year. However the paradox lies in the fact that for becoming an expert we need to have at least 10-15 years of experience in any field of knowledge.

Mr. Chettri concluded his lecture by stating that talent is becoming increasingly mobile and Human Resource management is not exclusive to HR managers, but is the responsibility of everyone in the organisation. According to him, technology is just the “icing on the cake”, where “cake” refers to the culture, process, system and values of an organisation. He mentioned that as an HR, one should innovate HR practises, and bridge the gap between the demand and availability of experts. According to him, one needs to watch out for the growth of social media as technology should only be an enabler and not a replacement of human resources.


Mr. Rajesh Sahay

(Lecture #6 on 1st October 2015)

On the Occasion of 6th Edition of XISS Diamond Jubilee Lecture Series, Mr. Rajesh Sahay, Global Head Human Resource Function, for Wipro Consumer Care, and an alumnus of XISS, gave the concept of 40*40*40 which means that there are finite resources and managers have to manage it judiciously.

Citing the example of Harsha Bhogle & A.P.J Abdul Kalam, he said that education comes first and then passion and thereby comes excellence.

He also mentioned R.K Lakshman who worked for TIMES OF INDIA, for 60 years with them. His job was to draw one cartoon per day. Though he had a monotonous job, he continued with the same work without switching to another company for a better salary. Through this example Mr Rajesh Sahay conveyed the message “love your job”, “give your best” & be ready for running i.e. to grasp all the opportunities that come ahead.

In his lecture, he talked about his learning through Acquisitions and Sale. The learning through the first acquisition (NTPC-Unchahar, 1992) was to work on individual bargain and should have maintained status quo longer. The learning from second acquisition (NTPC-Talchar, 1995) was to work for the prosperity and success of the plant. From third acquisition (Arvind-Anagram, 1999), he learnt the importance to treat the employees individually, that time is the essence, and organisation should transition in a good health to the acquiring company while managing communication. The learning from fourth acquisition (WIPRO- Erricson, 2003) was to achieve transparency and disclosure of all material facts. Then from the fifth acquisition (WIPRO- Enabler) he learnt that entrepreneurial and specialised skill organisation needs special handling, and flexibility. Further he illustrated with an example about his experience of cultural differences and how we should respect the local culture because it is very sensitive in nature. The learning from sixth acquisition (UBS-Cognizant, 2010) was that the key to success at work is “communicate- communicate- communicate”. The learning from seventh acquisition (Wipro- Yardley UK) was to keep the employees focused and also consider “What to change? When to change? How to change?”

Mr. Sahay concluded by telling the students about the gradual change in thought process during merger and acquisitions. He contrasted the values of mergers and acquisitions at the time of 1990s with the contemporary scenario. He talked about how performance and productivity for a business has become of paramount importance as compared to previous decades.


Mr. Rajorshi Ganguli

(Lecture #5 on 18th September 2015)

In the 5th instalment of its Diamond Jubilee Lecture Series, XISS had the pleasure of hosting Mr. Rajorshi Ganguli, Vice President-HR, Dr. Reddy’s Laboratories, who delivered a lecture on the topic ‘Career Myths and Realities’

CAREER: Everyone has their own definition of career. But according to Mr.Rajorshi Ganguli, the definition includes “A person getting fulfilled with what they want to achieve”.

Mr. Ganguli broke the myth that a professional’s career is completely guided and dictated by the organisation where he is employed. It is in fact not a sensitive, confidential and selfish entity. It should rather be discussed with peers because it is more of an exploratory journey. One’s career path is not solely decided by the number of promotions that a professional has been bestowed with, but also concerns the degree of satisfaction that he enjoys. He put his fact forward with the example of a hair saloon, where a barber may continue to work for years at a stretch not because he is guaranteed high incentives or promotions but solely because it is a profession that he enjoys. The myth that a professional will enjoy working where his best friend is excelling was also established. It is more of an individualistic approach that decides job satisfaction or career growth. Remuneration as the only yardstick for success is also a myth as it may be a hygiene factor but not always a great motivator. Money-oriented people may not always be the most successful or the happiest.

Dilemmas faced by young professionals were also discussed at length and the fact that brand building starts at an individual level and maintaining a certain amount of reliability to strengthen your. The perfect example was cited by Mr. Ganguli in the form of the Bata Shoe Co. which has built the foundations of its brand image on the virtues of quality, performance, price, durability and trust. Power-hungriness and ambition of young graduates have to be curbed, as Mr. Ganguli mentioned, to fully utilise their years of corporate experience which lies ahead of them. In conclusion, he said “Stop complaining” and be a content person because “Your need is the water and not the glass”.

He brought the session to the close by giving a presentation on Dr. Reddy’s Laboratories in context with the Mission, vision and Objectives of the Company.

Mr. Ganguli is an alumnus of Xavier Institute of Social Service (XISS), Ranchi. He completed his PGD PM & IR in the year 1994 and was the Gold medalist of his batch. After working for two decades and with an objective to come back to Academics at a future date and help future professionals grow he has currently enrolled in the PhD (Business Administration) programme of AIMA.


Mr. Biswajit Chatterjee

(Lecture #4 on 28th August 2015)

An adroit speaker, Mr. Biswajit Chatterjee, Head HR PMO (Program Management Office) for Global HR Head of TCS and member of TCS HR Leadership team, delivered the talk on “Campus to Industry-Reinventing yourself”, for the Fourth lecture of ‘Diamond Jubilee Lecture Series’.

In his current role he is responsible for all HR analytics and trends prepared for executive management and the Board. He is also responsible for driving HR process improvement initiatives, HR digitization initiatives, Employee Satisfaction Survey and HR Budgeting. He owns the HR section for initiatives like Tata Business Excellence Model and Global Reporting Index.

Mr. Chatterjee has over 24 years of experience in the IT Services industry. Since joining TCS in 1999, he has played various roles like Heading HR for India-East, HR Head and member of the initial team setting up operations in China, Dy. Director HR for TCS Americas and Head of HR for Asia Pacific region. He was the Assessment Team Member for People-CMM assessments in TCS in 2001 and 2004. He graduated from University of Calcutta, in 1989, with a Bachelor’s degree in Commerce, and is an Alumnus of XISS, Ranchi from where he completed his Post graduation in PM&IR, in the year 1991.

Mr. Chatterjee emphatically explained how one needs to adapt to the change through Darwin’s theory of ‘natural selection’. He further pointed out how an individual or an organisation becomes irrelevant if it is not agile and flexible enough. He gave the four basic points for adapting to change. The first dimension of deliberation was “VUCA” (which has hindi connotation to ‘bhookha’) implying how industries are hungry for new talent and changes and one needs to have that distinctive edge to compete. The second dimension was the “third industrial revolution” which was a disruptive force as it had immense “speed and scalability”which fostered innovation in organisations. The third dimension was the “digital age” including digital blur, crowdsourcing, data supply chain etc. This required that the managers of today need to have data management capabilities for both structured and unstructured data. The final dimension was “diversity”, which is an enormous challenge for HR professionals as they need to handle the workforce beyond the national boundaries and cultures . Strengthening his point further, he discussed TCS Diversity model, explaining their ‘employee segmentation’ and ‘workforce characteristics’.

Concluding the session, he defined the role of HR professionals, by self evaluation and how they are supposed to build professional relationships over telephone and emails. Also he further stressed on inculcating interpersonal communication skills, global operation, and agile thinking. He thrust upon “data analytics”, as the dynamics of HR is now changing, and professionals deal with huge numbers.


Mr. Nadeem Kazim

(Lecture #3 on 21st August 2015)

Mr. Nadeem Kazim, Director HR of Exide Industries, addressed the gathering of students and faculties at the XISS Auditorium on the 21st of August at 3.00 pm. The topic of the address was “Strategic Change – A Paradigm Shift”. The lecture was the 3rd lecture in the Diamond Jubilee Lecture Series being hosted by the Institute in celebration of 60 years of its existence.

Mr. Nadeem Kazim illustrated, during the course of his lecture, how a rapidly metamorphosing world may be singled out as the prime disruptive determinant impacting global business environment and touching the lives of millions round the globe. He also shared valuable insight on the seemingly unsettling changes in the socio-economic environment has changed business realities and has brought change management forward as a cornerstone to the success of an organisation. As an alumnus, he also shared his views on how the Institute can adapt and thrive in the changing scenario.

A business professional par excellence, he is a Postgraduate in Personnel Management & Industrial Relations from Xavier Institute of Social Service. He started his career with Ballarpur Industries Ltd. in 1986 in the field of Personnel Management and Industrial Relations. Thereafter, he moved to Tata Steel in 1991 and served them in various capacities which included playing a lead role in IR, HR and L&D assignments. He joined the managerial ranks of Exide Industries Ltd in the year 2009. In the next five years he rose rapidly in the organisation and currently serves as the Director on the Board of Exide. He is also on the Board of Directors of the subsidiary companies of Exide Industries.

Mr. Kazim is a respected visiting faculty to various institutes in India and has addressed International and National level seminars and conferences. He is currently an Executive member of CII Eastern region and chairman of the IR sub-committee. Mr. Kazim has a dynamic profile that has developed over 28 years both in the domain of Personnel Management and Industrial Relations and subsequently as senior corporate business leader and a respected member of the HR fraternity.

The talk was an eye-opener for the eager learners who crowded the auditorium. Mr. Kazim was eloquent in his explanation of how disruptive change has become a force to reckon with in the corporate scenario. His interpretation of how technical and technological innovation has shaped our lives was both insightful and thorough. Cases of Nokia, Apple and Blackberry were cited as success and failure stories of corporations adapting to change. He kept the audience well engaged through his guidance for the blooming business graduates of the institute. He laid utmost importance on building character along with a strong knowledge base. The session was an enlightening one for the students and faculty alike. Mr. Kazim was at his best while taking a trip down memory lane at his alma mater.



Mr. Ashu Malhotra

(Lecture #2 on 8th August 2015)

XISS hosted the Second lecture of Diamond Jubilee Lecture Series on 8th August 2015. Mr. Ashu Malhotra (Senior Vice President Human Resources Jabong) and an Alumnus of XISS (PM&IR 1990-92) delivered a lecture on the theme “Opportunities in the E-Commerce space& meeting it’s demands” to the students of XISS. He started his lecture by thanking his alma mater and told to students that one should never forget your roots. He talked about the excitement of the e-commerce space. It provides a huge amount of opportunity in almost every sphere because the people of the country are moving on to the online sphere. With the growth of Internet and the growth of smart phones the traditional “brick-and-mortar” economy is under severe pressure to either realign or face extinction. He explained in detail the business in e-commerce space and its future prospect highlighting the angel investments, mergers and acquisitions, privacy concerns which are a part and parcel of the e-commerce hub. He exhorted the students to come out of their comfort zones and take risks, start their own business, innovate, take charge of their life and stop blaming others. To be entrepreneur one needs to inculcate in oneself innovations and motivations and the ability to take risk. He further asked the students to develop their analytical skill – saying that without data analytical skills the future is bleak. He also gave tips to students for placement and what they look for during campus placements.

Enthused by the talk,the students of xiss showed their mettle in the question and answer round. Various ideas were given by the students in order to reduce the gap between the rural and the urban area, i.e. the gap between ‘Bharat’ and ‘India’. The questions were not only by the students but also from the faculty members. Some key questions raised by the faculty members were related to net neutrality, market prospect, business paradigm shifts of internet penetration in the rural and semi rural areas. Fr. Alex Ekka (Director), Fr. Ranjit Toppo (Assistant Director), the heads of various departments and the faculty members graced the occasion. Prior to the lecture, Mr. Malhotra had an interaction with the placement cell of the institute. XISS felt proud of its alumni. The entire program was organised by the students under the guidance of the placement cell and corporate relations cell.


Mr. Amitabh Chaudhuri

(Lecture #1 on 7th August 2015)

XISS was happy to welcome Mr. Amitabh Chaudhuri, President of Jharkhand State Cricket Association (JSCA) and the Honorary Secretary of Board of Cricket Control of India (BCCI), to inaugurate the opening lecture of the Diamond Jubilee Lecture Series on 7th August, 2015. As a strategy, to give the best of the exposure to the students, the entire programme was handled by the students. A team consisting of the representatives from all streams worked out the details of the programme under the leadership of Mr. Jayant Jaipal Singh and looked into the minute details.

The talk itself was a flawless batting by the seasoned batsman like Mr. Amitabh Chaudhuri, who dwelt on several lively anecdotes from his vast reservoir of experiences on the question of “What makes a Good Leader: Implications for Young Managers”. His own experience as the Manager of the Indian Cricket team on the Zimbabwe tour 2007 was the beginning and thereafter the sharing of the nuances of the leadership handling was simply mesmerising to say the least. The audience was spellbound by his narration, and a even more excited when he readied himself to answer ‘any question under the sun’. The audience had so many questions and no end to the curiosity quotient. The crowd was happy to know that he would facilitate to bring Mahendra Singh Dhoni to XISS for interaction with the students. Students took time to have tea with him in groups, and went on a photo shooting spree. The students were very happy to find amidst them ‘Amitabh Sir’ someone who was an IITian from IIT Kharagpur, IPS in the then Bihar cadre, a cricket official and a person who put Jharkhand on the Cricket Map of the Nation.